Questions and answers
Short answers to the questions people ask most. Tap a question to open it.
What does Health Parallax do?
You upload a lab report, a prescription or a doctor's note. We explain it in plain language and show where each result falls in the healthy range. As you add more reports, you can see how your results change over time.
You also get a second view made for your doctor, with trends and flags in one place.
What does Health Parallax cost?
Joining the waitlist is free. We have not set prices for features that are coming soon, such as specialist review or home sampling. You will always see the price before you pay for anything.
Which labs and report formats do we accept?
We are building Health Parallax to read reports from any lab. You can take a photo with your phone camera or upload a PDF.
Clear, flat, well-lit photos give the best results. Handwritten notes can be harder to read.
Which languages will we support?
We start with English and Urdu. Next we plan Arabic, Spanish, Chinese (Simplified), Hindi and French.
A native speaker reviews the medical text in each language before it goes live.
How do we protect your reports?
Today we do not accept any reports. The waitlist only collects your email.
When we open, your report is used to write your explanation and is then deleted. Nothing is kept unless you turn on saving for your own dashboard. Reports are never sold and never used to train AI models.
Before we accept any reports, we will publish a full privacy policy that names every service that handles them.
Do we give medical advice?
No. Health Parallax explains what results mean in general terms. It does not diagnose or prescribe. Always discuss your results with your doctor.
If you feel unwell or think you have an emergency, contact your local emergency services now. Read our medical disclaimer.
How can you delete your data?
To leave the waitlist, write to hello@healthparallax.com from the email you signed up with. We will delete your details and reply to confirm.
When accounts open, you will be able to delete everything with one button.
How can doctors join us?
We are forming a board of consultants to write specialist reviews. If you are a consultant and would like to join, write to hello@healthparallax.com and tell us your specialty.
How can you contact us?
Email us at hello@healthparallax.com.
Want to hear when we open?
Join the waitlist. It is free, and we only use your email for Health Parallax updates.